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User profile for user: rebsies
rebsies Author
User level: Level 1
5 points

not receiving photos in group text with android user

A few months ago out of the blue (no changes to hardware, software, as far as I’m aware) I suddenly am not receiving photos from android users in group texts. I receive the message associated with the image, receive any images from iPhone users on the group text, and receive photos from the android user on our individual text thread. My group messaging and MMS are enabled. There is plenty of space on my phone. Can’t figure out why this started happening or how to fix it!

iPhone XS, iOS 15

Posted on Aug 6, 2023 7:25 AM

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User profile for user: BeckyC13
BeckyC13
User level: Level 1
8 points

Posted on Jan 10, 2024 9:10 PM

Have you figured this out? I’m having the same issue

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,884 points

Aug 6, 2023 8:54 AM in response to rebsies

  • To send texts to Android users (In a group or Individual) you need an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services. There are no settings on an iPhone for sending SMSs to Android users simply ask your carrier to enable this for the SIM that you use.
  • To send images/files to Android users (In a group or Individual) you need MMS enabled by your Carrier for the SIM that you use and then enable it in your Settings. See the Pic below


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not receiving photos in group text with android user

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