Airdrop showing failed

Question

Level 1

4 points

Airdrop showing failed

I tried sending a video of about 400mb to my other iPhone through airdrop but it keeps showing failed, then I tried sending just a photo and it sent successfully. I have tried restarting my phone and all still didn’t work. Please how can the issue be resolved?

iPhone XR, iOS 17

Posted on Aug 6, 2023 9:49 AM

Reply

Answer 1

TammyW_03

Community Specialist

Aug 7, 2023 11:32 AM in response to nemi18

Hey nemi18,

Thanks for using Apple Support Communities. Your description shows you have iOS 17 installed. If that's the case, you'll want to reach our developer support to file a bug report. Here's more information, just in case: Bug Reporting - Apple Developer

If instead you have iOS 16 installed, these steps can help:

Ensure both devices are updated. If an update is needed, back up first: Update your iPhone or iPad - Apple Support
You mention restarting one iPhone, be sure to restart both of them and your Wi-Fi network to see if fresh connections help to resolve this.

Keep us posted on the results.

Take care!

Reply

Airdrop showing failed

Similar questions