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screen goes balck is it battery problem

I phone screen goes black and requires forced starting works for few days and happens repeatedly. Battery life says 77%. will new battery solve this?



iPhone 4s, iOS 9

Posted on Aug 6, 2023 11:34 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 10:53 AM

Hello APAM1!


Yes, a new battery will most likely fix the issue—for your Maximum Capacity is at 77%, but Apple says the battery should be replaced when the Maximum Capacity reaches 80%. So… yeah.


Use the following link to have the battery replaced: iPhone Battery Repair & Replacement - Apple Support.


Which device is this for, BTW?


Good Luck!


2 replies
Question marked as Top-ranking reply

Aug 7, 2023 10:53 AM in response to APAM1

Hello APAM1!


Yes, a new battery will most likely fix the issue—for your Maximum Capacity is at 77%, but Apple says the battery should be replaced when the Maximum Capacity reaches 80%. So… yeah.


Use the following link to have the battery replaced: iPhone Battery Repair & Replacement - Apple Support.


Which device is this for, BTW?


Good Luck!


screen goes balck is it battery problem

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