how to restore your phone when its dead and it wont turn on

the phone is dead apple logo keeps reappearing when i connect usb to computer no luck

iPhone X, iOS 16

Posted on Aug 6, 2023 1:18 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 1:30 PM

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or.......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find authorized service shops in your area using this link:


Find Locations



1 reply
Question marked as Top-ranking reply

Aug 6, 2023 1:30 PM in response to hamzayas

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or.......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


You can find authorized service shops in your area using this link:


Find Locations



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how to restore your phone when its dead and it wont turn on

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