can't log in to apple tv on my tv
I can't get Apple Tv to come on on my TV. I have the app but it goes to the Apple Tv app screen and stops.
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User profile for user:
Omar_A1
User level:
Community Specialist
Hello swiesen,
Thank you for reaching out to Apple Support Communities.
Let's delete and reinstall the app using these steps:
"How to get the Apple TV app or Apple TV+ app
- Go to your device's app store and search for the Apple TV app or Apple TV+ app. If you don't see the app that you're looking for, check your device's compatibility.
- Download the app.
- Open the app and follow the instructions to complete setup.
If you're not signed in with your Apple ID, open the app and go to Settings > Accounts. Then choose a sign in option.
- Sign In On Mobile Device: Use your phone's camera to scan the QR code on the TV screen. Then follow the instructions on your mobile device.
- On This TV: Use your TV remote to manually sign in with your Apple ID and complete setup."
Additional details can be found here: Get the Apple TV app or Apple TV+ app on your smart TV or streaming device
If the issue persists, can you provide a few more details? Is your TV up to date? Are you seeing any errors or alerts? Also, are you able to access Apple TV on any other devices?
Cheers!