Movie won’t play on my tv
I purchased a movie on my phone and it won’t play on my tv on the apple app.
FireTVStick4K(2018)/Soundbar(2019),
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I purchased a movie on my phone and it won’t play on my tv on the apple app.
FireTVStick4K(2018)/Soundbar(2019),
Verify that you are (still) signed in to the Apple TV app (sprockets wheel icon, see image below) on your Fire TV device with the Apple ID account as used for the movie purchase. Then the movie title should appear in the Library tab.
If you see the title in your Library, but it will not play, then what happens instead? Do you get an error message? What does it say?
Verify that you are (still) signed in to the Apple TV app (sprockets wheel icon, see image below) on your Fire TV device with the Apple ID account as used for the movie purchase. Then the movie title should appear in the Library tab.
If you see the title in your Library, but it will not play, then what happens instead? Do you get an error message? What does it say?
Hey Skippyandlola,
Welcome to Apple Support Communities. From what we understand, a movie was purchased on an iPhone, and it will not play in the Apple TV app on your TV.
This article has great troubleshooting steps that may help resolve your issue: If you can't watch or stream movies and TV shows in the Apple TV app.
If you have a different issue, more details may help you get more answers.
Take care.
Movie won’t play on my tv