You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
On august 3 I was charged $9.99 twice. The only automatic charge I have set up is for 2TB ICloud+. I request a refund for the second charge. That request check up says refunded, But I have yet to receive that refund. I no longer have the iCloud+ but my bank account still has that I was charged $9.99. I don’t want to purchase an upgrade and pay more then I have to.
iPhone 11 Pro Max
chrislin134 Said:
"Didn’t receive my refund and still charged and no longer have my 2TB ICloud+: On august 3 I was charged $9.99 twice. The only automatic charge I have set up is for 2TB ICloud+. I request a refund for the second charge. That request check up says refunded, [...]"
-------
Up to a 30-Day Wait Period:
These are user to user forums. Being so, no one here has access to your account information (and that is a soothing, BTW). It can take update 30 days to get the refund. So, you'll just have to wait it out.
Still Need Help? If so, refer to the following...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
chrislin134 Said:
"Didn’t receive my refund and still charged and no longer have my 2TB ICloud+: On august 3 I was charged $9.99 twice. The only automatic charge I have set up is for 2TB ICloud+. I request a refund for the second charge. That request check up says refunded, [...]"
-------
Up to a 30-Day Wait Period:
These are user to user forums. Being so, no one here has access to your account information (and that is a soothing, BTW). It can take update 30 days to get the refund. So, you'll just have to wait it out.
Still Need Help? If so, refer to the following...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Didn’t receive my refund and still charged and no longer have my 2TB ICloud+
