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rumen48 Author

Level 1

4 points

iPhone 11 iOS 16.6 problem with Face ID and passcode

in the settings menu, the option to change password and facial recognition is missing. what is the reason?

iPhone 11, iOS 16

Posted on Aug 7, 2023 5:39 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Aug 7, 2023 5:46 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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iPhone 11 iOS 16.6 problem with Face ID and passcode

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