You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Enable to add any funds Apple store

Hi, I need to buy things on the Apple Store but my Apple Store is now in Belgium and the card (bank ING) that is used for that store does not accept the top up of funds for Apple. I have reached the bank and they just tell me it?’s not possible. I wanted to switch my card then, but the other card I have is French and I therefore need first to switch location for the Apple Store ( to the French one). However, on my Belgian Apple Store I have 0,01 € and I apparently can’t switch to another country If I still have money on my current country. Does anyone have a solution? Or does anyone know an app that costs 0,01€ and would allow me to empty my account?

thank you!

iPhone 7, iOS 12

Posted on Aug 7, 2023 5:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 6:01 AM

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support . You may find, however, that it is a lot faster and easier to use the link in the previous paragraph since it is the one provided by Apple itself for this situation to directly take you to the people who can help you with this.



Similar questions

2 replies
Question marked as Top-ranking reply

Aug 7, 2023 6:01 AM in response to Prurbt

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support . You may find, however, that it is a lot faster and easier to use the link in the previous paragraph since it is the one provided by Apple itself for this situation to directly take you to the people who can help you with this.



Enable to add any funds Apple store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.