Phantom Messages on Mac and iPad

On both my Macbook Pro (2019, macOS: Ventua 13.5), and my iPad Pro (iOS: 16.5.1), my messages app shows 2 phantom unread messages. My phone (XR, iOS: 16.5.1) does NOT. Here are all the things I've done to troubleshoot this already.

  • Scrolled back manually to see if there were any unread messages (there's not)
  • Toggled message notifications on and off and restarted the app; also did this after restarting the laptop entirely
  • Quit messages, removed it from my Dock, then re-added it. This removes the messages but then they come back after a few minutes
  • Right-click the message icon to see if there are unread messages in the menu (there's not)
  • Opened the Terminal and run the killall Dock command


PLEASE HELP. My OCD can't take it anymore!

MacBook Pro 13″, macOS 10.15

Posted on Aug 7, 2023 8:56 AM

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Phantom Messages on Mac and iPad

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