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my ipad wont connect to the wifi in my house or apple id wont connect to the setting

iPad (1st generation)

Posted on Aug 7, 2023 9:31 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 10:06 AM

The tags appended to your post suggest that you have a first generation iPad. Along with other obsolete and older models of iPad, you may experience difficulties connecting to modern WiFi networks.


Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.


Some Mesh WiFi Routers are known to be troublesome in some circumstances.


If instead you have a recent model iPad - and your WiFi has been set-up according to Apple’s recommended settings - WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


You can verify your DHCP-assigned IP Address from settings:

Settings > WiFi > [Your WiFi Network / SSID] - tap the blue “i” icon - [IPv4 Address] IP Address


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


2 replies
Question marked as Top-ranking reply

Aug 7, 2023 10:06 AM in response to danyelle274

The tags appended to your post suggest that you have a first generation iPad. Along with other obsolete and older models of iPad, you may experience difficulties connecting to modern WiFi networks.


Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.


Some Mesh WiFi Routers are known to be troublesome in some circumstances.


If instead you have a recent model iPad - and your WiFi has been set-up according to Apple’s recommended settings - WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


You can verify your DHCP-assigned IP Address from settings:

Settings > WiFi > [Your WiFi Network / SSID] - tap the blue “i” icon - [IPv4 Address] IP Address


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


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