My trackpad does not work which is why I am sending it in for repair, but because of this I cannot complete the instructions before I ship it to Apple. What should I do?

Trackpad on MacBook Air is damaged from liquids. I am in the process of sending to Apple for repair, but some of the instructions require me to access my MacBook but I cannot because it is damaged. How do I resolve this?

MacBook Air 13″

Posted on Aug 7, 2023 1:34 PM

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WheelieNick

Level 8

45,887 points

Posted on Aug 7, 2023 1:48 PM

Contact - Official Apple Support before sending in your MacBook to ask what they want you to do about this

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Top-ranking reply

WheelieNick

Level 8

45,887 points

Aug 7, 2023 1:48 PM in response to Mbolty1

Contact - Official Apple Support before sending in your MacBook to ask what they want you to do about this

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My trackpad does not work which is why I am sending it in for repair, but because of this I cannot complete the instructions before I ship it to Apple. What should I do?

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