I have several gift cards that I bought a long time ago. Some of them are intact, some I have partially spent. When I tried to place a new order, it turned out that they were no longer active. I didn't know they had an expiration date. I tried to add them to my account and got an error (Screenshot attached.) I ask support to contact me and resolve this issue.
MacBook Air, macOS 12.4
Hello Olha_ola_ola,
Looking at your screenshot, it has the link to contact the iTunes Store Customer Service, which is the next step for this issue. This link will also get you pointed in the right direction:
You'll find this info on this page: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Take care!
Hello Olha_ola_ola,
Looking at your screenshot, it has the link to contact the iTunes Store Customer Service, which is the next step for this issue. This link will also get you pointed in the right direction:
You'll find this info on this page: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Take care!
You cannot redeem this certificate because it has been disabled.
