What address do I send back my product? I didn't get a shipping label

I got a replacement phone and I didn't get a return label. What address do I send the phone back to?

Posted on Aug 7, 2023 1:46 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 6:05 PM

goldenvistas Said:

"What address do I send back my product? I didn't get a shipping label: I got a replacement phone and I didn't get a return label. What address do I send the phone back to?"

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Request a New One:

Contact Apple Support, and request a new one from the Apple Rep on the phone. I've been through it, and all they do is email you a new label, or sometimes a new case, depending on the scenario.

Apple Support Contact Info:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

2 replies
Question marked as Top-ranking reply

Aug 7, 2023 6:05 PM in response to goldenvistas

goldenvistas Said:

"What address do I send back my product? I didn't get a shipping label: I got a replacement phone and I didn't get a return label. What address do I send the phone back to?"

-------


Request a New One:

Contact Apple Support, and request a new one from the Apple Rep on the phone. I've been through it, and all they do is email you a new label, or sometimes a new case, depending on the scenario.

Apple Support Contact Info:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Aug 7, 2023 6:00 PM in response to goldenvistas

This is a user-to-user public forum.


Apple Support Community Forum


This is Apple Support Community forum, for user-to-user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from more experienced fellow users, This is not the right forum to discuss with Apple Inc.



Please contact the store from where you received the Replacement Device.

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What address do I send back my product? I didn't get a shipping label

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