Sent email message appears in inbox, despite settings

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Level 1

21 points

Sent email message appears in inbox, despite settings

I sent an email and it appears (3 days later( in my inbox. I have seen in other posts that this an intentional "reminder" feature, but I have disabled the setting "Mail > Follow Up Suggestions". Are there any other settings, or anything else, that would cause this to happen?

FYI, I have the latest version of iOS (16.6).

Thank you!

Posted on Aug 7, 2023 3:47 PM

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Answer 1

Aug 7, 2023 6:05 PM in response to Joe Reach

Contact your IT administrator or MDM provider to obtain the latest MDM profile.

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you
If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). --> Trust manually installed certificate profiles in iOS and iPadOS ...

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Answer 2

Joe Reach Author

Level 1

21 points

Aug 8, 2023 6:02 AM in response to SravanKrA

This issue pertains to the iOS Mail app on a personal device with no configuration profiles.

It starts with the "design feature" to reminder the sender that the recipient has not replied. I don't want or need this feature, which I turned off in settings (Mail > Follow Up Suggestions is Disabled). However, I still occasionally get sent messages in my inbox.

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Sent email message appears in inbox, despite settings

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