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Purchase date and activation date

I bought my iPhone 14 pro, the Middle East version, on 16/4/2023, while it shows the purchase date is September 2022 when I call for a help from Apple support. Also, the extended 2 year warrantyuu end by 15/9/2024. My question is: Did I bought new iPhone OR used one, despite my mobile serial started with M, as they may fake the box to look new.

iPhone 14 Pro

Posted on Aug 7, 2023 7:33 PM

Reply
3 replies

Aug 8, 2023 9:13 AM in response to Zeidan77

You might have bought it "new", but the third party retailer - someone other than Apple - bought it in Sep 2022. Apple starts the warranty when it is shipped to the first purchaser so it sat on their shelves for a while. If it was an authorized reseller, you could have brought that to Apple's attention when you bought it, but I don't know if they will allow that months later. You can ask them and if you have the receipt with a serial number on it and the correct purchase date, they may change the date.


By the way, the activation date has nothing to do with anything; you can buy a device today and keep it on a shelf for a year. Your warranty will have run out when you finally "activate" it.

Purchase date and activation date

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