The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just got new phone delivered. How do I wipe data on old phone before return shipping?
iPhone 12 mini
Hello HannaKathryn!
Please follow these instructions: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support.
Have a nice day and good luck!
I want to wipe data and return damaged phone
