Can I take my AirPods to get fix since one doesn’t work ?

One of my AirPods don’t work

and the other one does but sound low

Posted on Aug 7, 2023 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2023 4:51 PM

Hey avilag18,


It looks like you checked out the article on what to do if your left or right AirPod isn't working. You checked out the correct article and we recommend that you follow the steps from there:


If your left or right AirPod isn't working


If there's no sound in one AirPod

1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
AirPods and charging case

4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .

AirPods charging status on your iPhone screen

5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.


If the steps above doesn't help, we suggest that you reach out to Apple Support team next: Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 8, 2023 4:51 PM in response to avilag18

Hey avilag18,


It looks like you checked out the article on what to do if your left or right AirPod isn't working. You checked out the correct article and we recommend that you follow the steps from there:


If your left or right AirPod isn't working


If there's no sound in one AirPod

1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
AirPods and charging case

4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .

AirPods charging status on your iPhone screen

5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.


If the steps above doesn't help, we suggest that you reach out to Apple Support team next: Apple Support


Cheers!

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Can I take my AirPods to get fix since one doesn’t work ?

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