The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iphones brightness won’t turn up or down and i can’t reconnect my face ID
iPhone 12 mini, iOS 16
Hello there!
This sounds like you recently installed a new screen on your iPhone, because when you use non genuine parts, these problems could appear.
To check if they are genuine, read this article: iPhone parts and service history - Apple Support, this will help.
If you didn't repair your screen, and this error still appears,
please contact Apple Support.
Hope this helps!
face ID
