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My account is disabled

i filed a dispute of charges for apple and itunes purchases due to erroneous charges so when do I get it back to download apps?

iPhone 12 Pro

Posted on Aug 8, 2023 11:55 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2023 12:06 PM

You would need to contact Apple Support from the related article on the top of the page that you viewed. The account being disabled is usually a billing issue and only contacting them at that link will resolve the issue. It may be related to the erroneous charges that you disputed and if apple believes your payment method had been compromised, you may need to update it. In most cases when a charge a disputed with your bank, they will cancel your card and issue a new one and this can be expected with Apple also if there is fraudulent behavior from your payment method. Contact Apple at the link to get the issue resolved.

2 replies
Question marked as Top-ranking reply

Aug 8, 2023 12:06 PM in response to Javsqz23

You would need to contact Apple Support from the related article on the top of the page that you viewed. The account being disabled is usually a billing issue and only contacting them at that link will resolve the issue. It may be related to the erroneous charges that you disputed and if apple believes your payment method had been compromised, you may need to update it. In most cases when a charge a disputed with your bank, they will cancel your card and issue a new one and this can be expected with Apple also if there is fraudulent behavior from your payment method. Contact Apple at the link to get the issue resolved.

My account is disabled

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