SAYS MY AIR PODS ARE DIFFERENT GENERATIONS

My air pods won't charge right since one got wet. It says, "The air pods in the charging case are different generations and do not work together." But I don't own any others.

Posted on Aug 8, 2023 2:12 PM

Reply
2 replies

Aug 9, 2023 10:57 AM in response to chelseared

Hi chelseared,


The following article contains troubleshooting suggestions for if your AirPods won't charge. You can try those suggestions to attempt to resolve this:


If your AirPods won’t charge - Apple Support


If this is due to water damage, then hardware service is likely needed. You can check out information about servicing your AirPods here:


AirPods Repair & Service - Apple Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

SAYS MY AIR PODS ARE DIFFERENT GENERATIONS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.