Screen Sharing fails after connecting

I'm having an issue with Screen Sharing maintaining a connection to my Mother's computer but I am able to connect without any issues to my Father's computer. Both parents are now using new MacMini's with the latest version of Ventura. I'm using Big Sur (11.7.9) on an old MacBookPro. I connect to my Mom's computer for about 1-2 seconds, see her screen, but then the connection fails and I get this warning:


"Connection failed to 'Mom'". Unable to communicate with 'Mom'. Make sure the remote computer is available and the firewall is not blocking screen sharing. <OK>


When I was setting up their new Mini's in their home, I was able to connect to my Dad's computer while on his network. I am also able to connect to Dad's computer from my house in another state. He could also connect to me and to my Mom's computer with his new system. However, whenever I tried to connect to my Mom's computer, I would see her screen for a second or so and then the connection would fail and I would get the above warning. Same when she tries to invite me to share her screen.


Today, I was able to connect to my Dad's computer from my house. I was then able to control his computer and use his computer to connect to my Mom's computer (both on the same network in their house.) So I was able to control my Dad's computer and, through his computer, also see and control my Mom's computer. This is a poor work around.


Why would my computer work two ways screen sharing with my Dad's, his computer work two ways screen sharing with my Mom's computer, but the screen sharing between my computer and my Mother's computer fails after 1-2 seconds?


Being able to help my Mom with her computer by screen sharing saves me a 4.5-5 hour drive up to their house each week or two (as much as I like to see them!)


I've already tried reloading Mom's OS.

Mac mini (M2 Pro, 2023)

Posted on Aug 8, 2023 2:12 PM

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Nov 1, 2023 12:26 PM in response to DJSailorVA

I have the same exact problem. It was working fine up until now.


I suspect its MacOS 13(Ventura) This MacOS updated screen sharing (native mac app) to Version 3.0 (587.2) you can see it has a different icon.


The computer I try to connect to is on Monterey (MacOS 12 not 13) and it still has screen sharing Version 2.0 (575.4).


I'm guessing apple forgot that many macs can't update to MacOS13, and therefore the native "screen sharing" app either needs to be able to be updated to 3.0 on older macs WITHOUT updating the MacOS, or 3.0 needs to work with 2.0 . I don't get why Screen Sharing can't be a standalone download.


This is urgent because I use screen sharing to connect to my work server and it has completely failed. it will work for a minute then boot me out. It is incredibly unreliable and I had to buy another app called splashtop to suffice for now. I need a back up option, though.


PLEASE FIX SCREEN SHARING.

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Screen Sharing fails after connecting

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