-2100F on macbook pro 13inch 2020. Unable to startup

Upon startup, the machine goes into the spinning earth logo and asks for wifi password. Then says recovery will take some time . Then ends with upward facing triangle in a circle with the -21005 error and the suppurt url.

No combination of startup keys gets me anywhere but wifi recovery.


MacBook Pro 13″

Posted on Aug 8, 2023 4:59 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2023 1:25 AM

Hi there,


Please try this to see if you can fix this issue for yourself


  • Make sure that your Mac can connect to the internet. If you're not asked to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.

If you see a black screen or some other screen during startup, learn what to do if your Mac doesn't start up all the way.

If you still need help, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Aug 9, 2023 1:25 AM in response to ACC94

Hi there,


Please try this to see if you can fix this issue for yourself


  • Make sure that your Mac can connect to the internet. If you're not asked to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.

If you see a black screen or some other screen during startup, learn what to do if your Mac doesn't start up all the way.

If you still need help, contact Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

-2100F on macbook pro 13inch 2020. Unable to startup

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