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AbeC2727 Author

Level 1

4 points

retrieving photos from broken iphone

How do I retrieve photos from an iPhone 13 that won't turn on? It was accidentally submerged in water and now doesn't turn on.

iPhone 11 Pro Max, iOS 16

Posted on Aug 8, 2023 5:31 PM

Top-ranking reply

Bob Timmons

Level 10

199,378 points

Posted on Aug 8, 2023 5:37 PM

Unfortunately, what you ask is impossible. Hopefully, you have a backup of the iPhone on iCloud or a computer.

Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them check out the phone and go over your options with you. Expect that the phone is going to be a total loss.

You can find authorized service shops using this link:

Find Locations

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