The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Apple Watch

i can not connect my watch to my phone because it’s still connected to my old phone that I forgot the password to

Apple Watch Series 1, watchOS 6

Posted on Aug 8, 2023 6:21 PM

Top-ranking reply

javaliga

Level 10

120,813 points

Posted on Aug 8, 2023 7:38 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support

Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else.

If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support

View in context

Apple Watch

Similar questions