Safari clear history and add to favorites functions are not working
in settings-safari-clear history is gray color, not blue, so I am unable to use this function
iPhone 13
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- Disable Content & Privacy Restrictions:
- The "Clear History" option might be disabled if you have content and privacy restrictions enabled on your device. To check and disable restrictions:
- Open "Settings" on your iPhone.
- Scroll down and tap on "Screen Time."
- Tap on "Content & Privacy Restrictions."
- If restrictions are enabled, you'll need to enter your Screen Time passcode to access these settings.
- Disable any restrictions related to Safari or clearing browsing data.
- Check for Parental Controls:
- If your device is part of a Family Sharing group and you have parental controls enabled, the "Clear History" option might be restricted. The Family Sharing organizer can manage these restrictions. Check with the organizer to see if any restrictions are in place.
- Restart Your Device:
- Sometimes, a simple restart can resolve minor glitches. Try restarting your iPhone and then check if the "Clear History" option is selectable.
- Update iOS:
- Make sure your iPhone is running the latest version of iOS. If you're not on the latest version, updating might address any software-related issues.
- Reset All Settings (Caution - Last Resort):
- If none of the above steps work, you can try resetting all settings on your iPhone. Note that this will reset all your personalized settings (Wi-Fi passwords, notification preferences, etc.), but it might resolve the issue:
- Open "Settings."
- Go to "General" > "Reset."
- Tap on "Reset All Settings" and confirm.
- Contact Apple Support:
- If the issue persists and you've exhausted the troubleshooting steps, it's a good idea to contact Apple Support for further assistance. They can provide personalized guidance based on your specific situation.