I see my iCloud Account twince in the Mail Application. However, under Mail -> Settings -> Accounts. The account is only listed once.
I already tried to log completely off iCloud and I also tried to turn of Mail and then back on again. Did not work. Any other suggestions?
Thank you
MacBook Pro 14″
Have never seen this.
Does not mean it is impossible
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
Have never seen this.
Does not mean it is impossible
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
System Setting >> Internet Account
How many different iCloud accounts are appearing ?
Then fix it on www.icloud.com >> Mail
As iCloud uses the IMAP protocol, whatever is appearing on www.icloud.com >> Mail will be reflected back onto the Apple Mail Application
How your iCloud Mail in iCloud was structured that way, only persons who know and use your Apple ID and Apple ID Password could affect this structure
Same location Library -> Mail -> V10
Have exactly one V10
Have you used Migration from another computer ?
Writing an effective Apple Support Communities question
Saying the computer has the exact same problem but not providing any meaningful information is going to be pure guess work at best
After all we have not yet reached the levels of Mind Reading, but working on it.
Reliable , accurate, details / context will really help to pinpoint a possible solution.
We do not what to offer solutions you has already attempted.
Thank you for the response. I apologise and I updated it immediately. I thought I was answering to a question from 2021, but unfortunately it did not work. That post never received an answer or solution.
No, I see my (same) account twice in the application:
Under Settings, the account is only visible once:
I already tried to turn off iCloud Mail completely under System Settings -> my account -> iCloud -> iCloud Mail and I also tried to sign out completely of iCloud. However, when I log back in or turn iCloud Mail back on. The account appears again twice in the Mail application.
Interest is also I see the duplicate mailboxes in the filesystem: Library -> Mail -> V10. Can I turn of iCloud Mail and then - afterwards - just delete these folders to trigger a new download of my iCloud Mail?
Thank you for sharing. I just tried the following without any success:
However, it reloaded the duplicate folder again, and the folder structure is back as shown on my picture...
My apologizes and perhaps I misunderstood 😔
" On icloud.com the structure is the same, but its shown correct without any duplicate."
" Is it possible to completely reinstall the Mail application on macOS Ventura 13.5? "
No, not possible to reinstall only Mail application
I really do suggest possible answering the question about Migrated from another computer
Or use the 7 Step Trouble Shooting suggestion also mentioned earlier
Should none of the above be acceptable
Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues
Below is from Mail >> Setting >> Accounts
So are you saying you exact same account appears Twice ?
Screen Shots from Mail Sidebar in below
It looks link you have not enabled an Favourites mail folder
Thank you for trying to help. I tried to add the "Inbox" folder to Favourites... I still have the same "duplicate" mailbox below:
iCloud Mail - Seeing the same iCloud E-Mail twice in the Mail application
