The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently reported my iPhone as lost. Apple locked access to Apple Pay, etc. I recovered my iPhone, but I cannot unlock Apple Pay. The cards are not locked by my financial institution.
iPhone 12 mini
Your cards in your Wallet were deactivated as a security measure. Please remove the cards, do a forced restart of your iPhone and then add the cards to your Wallet again.
If your Apple Pay Cash account is restricted or locked, read this support article --> If your Apple Cash account is restricted or locked - Apple Support
Thank you for your response. I put the phone in lost mode. I received a response that it was successful.
BTW, the phone does not say it is locked. When I go to Apple Wallet, the Pay with Passcode screen comes up right away. I can type my passcode, then nothing happens. I press cancel, and nothing happens. I have to exit to the Home Screen.
Thank you very much! I am good to go.
Did you or Apple Support put you iPhone in Lost Mode?
Thank you for your response. I do not use Apple Cash, only credit cards.
Thank you for your response. I put the phone in lost mode. I received a response that it was successful.
Apple Pay locked
