My Apple Pay account is restricted, what can I do?

okay so about 2 days ago, my apple pay account recently got permanently disabled and all i did was send my gf $20 and the next day they disabled it. so i called apple support and asked why it was permanently disabled and they said my account went uder “review” and that they found something suspicious but i never did anything for them to do that to me. they never sent me an email stating that they were reviewing my account and told me that they didn’t have to send one. this is not okay Apple, this is how you lose customers, you guys have to fix this because every single review i saw was from this year and every one of them stated that they have the same problem as i do. DO BETTER APPLE.

i understand that but my father sent me $60 and i sent my gf 20 from it. my dad is a hardworking man that slaves away at a steel mill to provide for his family so the money he sent me should be hard earned cash. i’m sorry i said it was apples fault but green dot bank permanently restricting my account is something that i should be able to appeal, that way i can use apple pay again. it sucks but i guess it is what it is…

The fact that you were able to give a descriptive response furthers my point. Regardless of who the operator is this is information that could have saved time on wondering why. Which you somehow without supervisors or managers have been able to provide. Even if there was suspicion it would be nice to have to fight for the reasoning. Green dot don’t have to want me as a customer because it’s not worth being a customer to an institution that can’t even provide a simplistic answer to your inquiry. You have to come to the internet complain and have who seems like a give you a more in depth breakdown.

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Ive been using Apple Pay for a while as well, mainly because it was an easier and faster way for my family and friends to pay me back for something or even just give me some cash for food and such. After receiving a gift ($150) from a friend, I was told that I needed to verify my account. I did, didn’t have no mistypes or anything. The SSN tab kept popping up and had me repeatedly doing it. I thought nothing of it, but I was definitely typing in the right answers. Now, I’m restricted. I called customer service and was told that all my information lines up, but they CANT verify that it’s me. I was told to call back in 30 days to have it re-reviewed. What?

My account is restricted what do I do to unrestrict my account

My apple account was recently restricted and after being told it would take 48hrs I get no explanation as to what happened or why.

Did it later get fixed after 48hrs???

It’s unlikely to be >fixed <. What is the issue you’re confronting?

My Apple cash got restricted AFTER I verified my identity.

[Edited by Moderator]

Yes they did me the same way. I was showing my niece and nephew how to use it and Apple cut us off bcuz we all sent each other $1

Exactly and your operators need better training in this matter. Apple will never have to worry about getting anything from me again Highly disappointed and dissatisfied customer.

Hello~ Most excellent posts!! 🙂🙂

~Katana-San~