Since I bought this device, I have had connection problems. They are fully charged all the time. I've restarted and reset them several times. At first they were bad connections. Up and down all the time. But now they will not connect at all no matter what I do. I try to connect them to my MacBook Pro. Ipad and Iphone. They all see it but will not connect.
MacBook, macOS 13.0
Wondering if the AirPods Max are still under warranty:
About Warranty: Legal - Hardware Warranties - Apple
or
How to: Find the serial number of your AirPods – Apple Support Find the serial number of your AirPods - Apple Support
Enter serial number to:
Check Your Service and Support Coverage - Apple Support
You can then follow the onscreen instructions
or
If you decide to visit an Apple Store:
a Genius Bar reservation is recommended:
Wondering if the AirPods Max are still under warranty:
About Warranty: Legal - Hardware Warranties - Apple
or
How to: Find the serial number of your AirPods – Apple Support Find the serial number of your AirPods - Apple Support
Enter serial number to:
Check Your Service and Support Coverage - Apple Support
You can then follow the onscreen instructions
or
If you decide to visit an Apple Store:
a Genius Bar reservation is recommended:
Hi Srbromby
welcome to the Apple (user-to-user) Community !
Re: "My AirPod max headphone will not connect to anything"
Wondering if Apple Support's online articles can help troubleshoot / find the cause:
Eg:
How to: Set up AirPods Max with your Mac and other Bluetooth devices - Apple Support
Connect and use your AirPods Max - Apple Support
Ensure the audio level is not accidentally set so low that you can not hear if the headphones are working.
Customize headphone audio levels on your iPhone or iPad - Apple Support
Adjust the mono audio, balance, and phone noise cancellation settings on iPhone - Apple Support
__________________
Troubleshooting tips:
If you haven't already, you might want to try wearing your AirPods,
and
on iPhone: Try Settings > Bluetooth > tap "Not Connected"
You might want to check that you are only connecting AirPods to one device at a time.
Eg: See if turn off / turn on bluetooth helps; or Switch your AirPods to another device - Apple Support
Make sure a speck of wax or dirt is not blocking anything:
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
What to do: If your AirPods won't connect - Apple Support
If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
________
Resource:
AirPods User Guide - Apple Support
________
If needed: AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
All the best :-)
No, the articles do not help. My devices see the headphones but they will not connect. Not trying again. These things are garbage!
They are probably under warranty but I am in Argentina. I am in no position to take advantage of my warranty
Thank you kindly for your reply, and for letting us know. All the best to you :-)
My AirPod max headphone will not connect to anything. All my devices see it but do not connect. Cannot reset either.
