Heart rate not showing on Nike Run Club watch app

On my Apple Watch, the heart rate function works on its own and with the workout app but does not read using the Nike Run Club app. While running, the HR spot is blank, but I can go directly to the Heart Rate app and I do get the heart rate. When I have run using Workout, it also shows up there. Also, if anyone knows how to get a bigger font on the Nike app, let me know. I hate the tiny font on that app.

Apple Watch SE

Posted on Aug 9, 2023 9:25 AM

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Question marked as Top-ranking reply

Posted on Aug 18, 2023 2:50 AM

Hi there! Hope you’re having a wonderful day.


I’m Yussuf and I use the Nike Run Club daily every morning. I also had this issue when I first installed it. The app doesn’t register my heart rate nor my calories so I did some digging in the app settings and found the cause of this issue. Rest assure the solution is very simple.


First I need you to check if Nike Run Club app has the required permissions:


To do that open the app and navigate to setting (click your profile anywhere and tap on Settings then Run Settings)


now navigate to Apple Watch Setup as shown in this screenshot below 👇




Then make sure everything here has the green check mark ✅ especially the health section. Check the screenshot 👇


If you’re having issues with heart rate not showing up then probably the last section will show ❕ Symbol instead of ✅


Here’s the solution:


Open Health app and tap your profile on the top right corner:


Now tap on Apps under Privacy Section:


Then find Nike Run Club app and tap on it:


Finally Turn-on everything on this page:


Hope this was helpful!


PS: you can do this for every fitness app you have to get the best results.


Cheers!

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7 replies
Question marked as Top-ranking reply

Aug 18, 2023 2:50 AM in response to gdmedia

Hi there! Hope you’re having a wonderful day.


I’m Yussuf and I use the Nike Run Club daily every morning. I also had this issue when I first installed it. The app doesn’t register my heart rate nor my calories so I did some digging in the app settings and found the cause of this issue. Rest assure the solution is very simple.


First I need you to check if Nike Run Club app has the required permissions:


To do that open the app and navigate to setting (click your profile anywhere and tap on Settings then Run Settings)


now navigate to Apple Watch Setup as shown in this screenshot below 👇




Then make sure everything here has the green check mark ✅ especially the health section. Check the screenshot 👇


If you’re having issues with heart rate not showing up then probably the last section will show ❕ Symbol instead of ✅


Here’s the solution:


Open Health app and tap your profile on the top right corner:


Now tap on Apps under Privacy Section:


Then find Nike Run Club app and tap on it:


Finally Turn-on everything on this page:


Hope this was helpful!


PS: you can do this for every fitness app you have to get the best results.


Cheers!

Aug 10, 2023 9:30 AM in response to gdmedia

Hi there gdmedia,


If the Health app and Fitness apps on your Apple Watch are both showing your heart rate readings, but you're having difficulty viewing it in the Nike Run Club app, you'll want to reach out to Nike's support ream directly for further assistance. They're best-equipped to provide some guidance about how their app works. This link will help you get started: Nike Training Club and Nike Run Club Apps - Nike Help


Take care.

Aug 10, 2023 10:12 AM in response to Sparks0829

Thanks. For now, after running with the Nike app and with the Apple Workout app, I've taken the Nike app off my watch face and am sticking with the Workout app. No problems there with the heart rate and I have been able to adjust readouts and font size--things I could not manage with the Nike app. And I don't have any interest in the Run Club.

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Heart rate not showing on Nike Run Club watch app

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