Issues with MacOS Ventura

I received a software update reminder yesterday on my 2017 iMac so I installed macOS Ventura 13.5 last night. Once the software was installed, I received some popup notifications about various files related to Trend Micro Antivirus which is no longer supported and I no longer use. I dragged each file to the trash. I also received a popup about DMR Manager indicating the file was corrupt so I dragged it to the trash as well. Today, my email will not load. I would appreciate assistance with this issue. Thanks in advance for your help.

iMac 27″ 5K

Posted on Aug 9, 2023 1:05 PM

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3 replies

Aug 9, 2023 2:30 PM in response to KiltedTim

I removed the Antivirus Uninstaller from the Trash and uninstalled all the files. I restarted my computer and now my email loads perfectly. Thanks for your help!

KiltedTim

Level 10

224,868 points

Aug 9, 2023 1:11 PM in response to Orchidlvr_2550

It's likely that simply dragging files to the trash, rather than uninstalling or removing the offending applications per the developers instructions, damaged something.

KiltedTim

Level 10

224,868 points

Aug 9, 2023 2:49 PM in response to Orchidlvr_2550

Glad you got it sorted out.

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Issues with MacOS Ventura