my iphone 12 suddenly cannot download pictures sent to me by text

Any photos sent to me from other iphone users

iPhone 12 Pro Max, iOS 16

Posted on Aug 9, 2023 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2023 11:26 AM

Hey Jaymexo,


Are you following the steps here? Send photos and videos in Messages on iPhone - Apple Support


"Work with attachments

In a conversation, you can do any of the following with attachments:

  • Save an attachment: Tap the Save button to the right of the message bubble containing the attachment.
  • Share, copy, save, or print an attachment: Tap the attachment, then tap the Share button and choose an option.
  • Save or copy an attachment: Touch and hold the attachment, then tap Save or Copy.
  • Forward a message or attachment: Touch and hold a message or attachment, tap More, select additional items if desired, then tap the Forward button.
  • Delete an attachment: Touch and hold a message or attachment, tap More, select additional items if desired, then tap the Trash button."


If you are, how much storage is currently available on your iPhone: How to check the storage on your iPhone and iPad - Apple Support

Does restarting your iPhone help at all? Restart your iPhone - Apple Support


Please let us know the results when you're able.


All the best.

1 reply
Question marked as Top-ranking reply

Aug 10, 2023 11:26 AM in response to Jaymexo

Hey Jaymexo,


Are you following the steps here? Send photos and videos in Messages on iPhone - Apple Support


"Work with attachments

In a conversation, you can do any of the following with attachments:

  • Save an attachment: Tap the Save button to the right of the message bubble containing the attachment.
  • Share, copy, save, or print an attachment: Tap the attachment, then tap the Share button and choose an option.
  • Save or copy an attachment: Touch and hold the attachment, then tap Save or Copy.
  • Forward a message or attachment: Touch and hold a message or attachment, tap More, select additional items if desired, then tap the Forward button.
  • Delete an attachment: Touch and hold a message or attachment, tap More, select additional items if desired, then tap the Trash button."


If you are, how much storage is currently available on your iPhone: How to check the storage on your iPhone and iPad - Apple Support

Does restarting your iPhone help at all? Restart your iPhone - Apple Support


Please let us know the results when you're able.


All the best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone 12 suddenly cannot download pictures sent to me by text

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.