Can’t see pics sent to me ??

Hello lillie75,

It appears you are having issues with the Messages app on your iPhone 6. Based on the image in the post, it seems like a GIF was sent, but you couldn't open it by tapping on the download icon? What happens exactly when you tap on the download button here? Are you receiving any errors? As that would greatly help us out.

If you have issues receiving messages on your iPhone, then you'd want to make sure you've covered these related steps: If you can't send or receive messages on your iPhone or iPad

If you still need help

• Try to restart your iPhone or iPad.
• Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
• Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
• If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
• Make sure that your device has enough space to receive images and videos.
• Make sure that you entered the correct phone number or email address for the contact.

Learn what to do if you see a Waiting for Activation alert

Contact Apple Support if you still can't send or receive messages

Contact your carrier if you still can't receive SMS messages

Deactivate iMessage if you switched to a non-Apple phone and have issues with messaging

In case these steps don't resolve the issue, please reply back providing more information, so we can continue to help out. For example, does this only occur with a specific conversation within the Messages app or from a certain contact? Are you connected to Wi-Fi or cellular? The more we can understand, the better we can assist.

Take care.