You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone dead after entering DF mode

I tried to switch to dfu mode - the phone does not turn on, the screen constantly shows the picture "connect the cable".


Itutelen does not see the phone

iPhone XS Max, iOS 16

Posted on Aug 9, 2023 3:03 PM

Reply
6 replies

Aug 10, 2023 12:21 AM in response to TheWishMaster123

  1. Check the Cable and Connection: Ensure that you are using a genuine and functioning USB cable. Try connecting your phone to a different USB port on your computer, as well as using a different computer if possible.
  2. Restart Computer: Sometimes, restarting your computer can help refresh the USB ports and connections. Give this a try before proceeding further.
  3. Force Restart Phone: If your phone is unresponsive, try performing a force restart. For most iPhones, you can do this by quickly pressing and releasing the Volume Up button, then quickly pressing and releasing the Volume Down button, and finally, pressing and holding the Side (or Power) button until you see the Apple logo. This might bring your phone back to a responsive state.
  4. Check iTunes/Finder: If you're using a Mac with macOS Catalina or later, or a PC with iTunes, make sure your computer recognizes the device when connected. If iTunes/Finder detects your device, it might prompt you to update or restore the phone.
  5. Try Another Cable and Computer: If your current setup isn't working, try using a different USB cable and connecting to another computer. This can help isolate whether the issue is with the phone, cable, or computer.
  6. Contact Apple Support: If none of the above steps work, it's advisable to reach out to Apple Support or visit an Apple Store. They can provide more specific guidance and assistance based on your situation.

Iphone dead after entering DF mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.