Every time I open a new tab on my Google Chrome browser, it opens that site or Microsoft Bing. I don't have those set up as default, only Google. I took the screenshots another post suggested and it said to post them here, that someone could help. Thank you!
MacBook Air 13″, macOS 13.5
The file that is giving you problems is "com.readerupdate.plist" in your first screen shot. Restart in Safe Mode and remove the file. It is always a good idea to have a backup when deleting system files. After deleting, restart to verify that it has not replicated itself.
Use safe mode on your Mac - Apple Support
For more information, please see the excellent article by John Galt. It may have some additional information for you that pertains to the Google Chrome browser.
Removing "Search Marquis" / "Search Baron… - Apple Community
I also assume you use the GoToMeeting app given the files that are installed there.
The file that is giving you problems is "com.readerupdate.plist" in your first screen shot. Restart in Safe Mode and remove the file. It is always a good idea to have a backup when deleting system files. After deleting, restart to verify that it has not replicated itself.
Use safe mode on your Mac - Apple Support
For more information, please see the excellent article by John Galt. It may have some additional information for you that pertains to the Google Chrome browser.
Removing "Search Marquis" / "Search Baron… - Apple Community
I also assume you use the GoToMeeting app given the files that are installed there.
darthschadel wrote:
Every time I open a new tab on my Google Chrome browser,
If it is only affecting Google Chrome and not Safari, then you also need to revert Chrome to its defaults: https://support.google.com/chrome/answer/3296214?hl=en
The file named com.readerupdate.plist needs to be removed, and it needs to be removed while in "Safe Mode". Write back if you need comprehensive instructions.
So searchmarquis seems to be gone (when I open a new tab it doesn't try to open that site – and it worked by resetting Chrome to default settings, not by the safe mode option). But I still have Microsoft Bing (and sometimes Ask.com) popping up when searching on the Chrome search bar instead of Google. And yes, google is set as the default search engine and no other engines are set.
With the understanding that I do not use Google products and my ability to assist with them is limited at best, you should probably review the comprehensive instructions posted for others. A representative sample can be found in these few:
Search marquis - Apple Community
Search Marquis - Apple Community
How to remove browser redirect malware? - Apple Community
In the end you might even consider completely uninstalling Google from your Mac according to Google's uninstallation instructions. That might resolve the problem. You can always install Google all over again if you really want it.
And get rid of Norton. Totally and irrevocably. Follow its uninstallation instructions. Rule 1 of Macs is don't install junk.
The true test is to launch Safari. You'll have your answer in about five seconds.
There are no macOS viruses so just forget that idea. Did you uninstall the Norton junk yet?
If you do decide to uninstall GoToMeeting, it is best to use the uninstaller supplied with the program or available from their website as there may be other files that would need to be removed in different parts of your system.
Apparently, searchmarquis is still there after completely uninstalling Chrome and reinstalling it....I will be getting rid of Chrome completely. I'm just worried that there'll still be a virus in my computer...
John Galt wrote:
There are no macOS viruses so just forget that idea.
I take that back. Google is a virus, or as close to a virus as there has ever been on Macs.
Fortunately it is easily uninstalled.
Thank you! I will get on this right away and reply with the results!
And yes to GoTo, although I haven't used it in a while, so I might as well get rid of it.
Also, I used a Norton trial, and it did remove a trojan and something else I can't remember, but apparently it didn't fix this. So here I am lol.
I uninstalled both Chrome and Norton. Thank you, John! I've always been a Chrome user, so I've never given Safari a chance. But after this, there's no way I'm going back. I appreciate your help!
Removing searchmarquis.com
