Why is Apple asking me to update my payment info when it is correct?
My Apple Pay banking info is correct and I am being asked to update? I think fraudulent because my Facebook was stolen on July 30.
iPhone 14 Pro, iOS 16
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My Apple Pay banking info is correct and I am being asked to update? I think fraudulent because my Facebook was stolen on July 30.
iPhone 14 Pro, iOS 16
srd7 Said:
"Why is Apple asking me to update my payment info when it is correct?: My Apple Pay banking info is correct and I am being asked to update? I think fraudulent because my Facebook was stolen on July 30."
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Contact Apple Support, and Secure your Info:
I. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
III. Report Items to Apple:
So, report phone calls' and messages' info to Apple and Authorities. Use my User: Using the Photos App to Report Scams - User Tip
srd7 Said:
"Why is Apple asking me to update my payment info when it is correct?: My Apple Pay banking info is correct and I am being asked to update? I think fraudulent because my Facebook was stolen on July 30."
-------
Contact Apple Support, and Secure your Info:
I. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
III. Report Items to Apple:
So, report phone calls' and messages' info to Apple and Authorities. Use my User: Using the Photos App to Report Scams - User Tip
Why is Apple asking me to update my payment info when it is correct?