iOS 16.6: Unable to make calls and received calls cutting out

Hello dlgl00,

Since you aren't able to make outgoing calls, you'll want to take the steps below:

Update your software

1. Check for a carrier settings update.

2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Check your settings

If you can't make or receive calls on your iPhone, follow these steps, testing after each step.

Check your network setings

1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.

2. Try to make or receive calls in another location.

Check your iPhone settings

1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.

2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.

3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.

4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.

You can also find those steps in this resource: If you can't make or receive calls on your iPhone - Apple Support

Should that still persist, have you experienced this behavior while at multiple locations?

Do you experience the same difficulties with FaceTime calls?

Let us know, and we'll keep moving forward based on your results.

My iPhone 12 Pro Max went into sos only mode and dropped my Verizon connection completely. After removing my SIM card it worked for about 5 minutes then dropped again. Verizon believes this update is only intended for the 14 models without a removable sim and users were only told about security risks with this update and therefore they allowed me to trade in my iPhone 12 as a fully working model and get iPhone 14 even though I still haven’t fully paid the 12 off

This sounds really weird. I have an iPhone 13 with removable physical SIM and I have no issues at all with 16.6. Also, a software update is designed to fix flaws in iOS'ses security, so not updating will cause security issues, updating does not.

I’m having the same problem. I cannot see the name of my contacts when they call me. Recent calls show’s numbers only. Please 🙏 help me figure this out.