Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone was dropped from a height of around 6.5 feet, could there be a problem with the internal parts of the phone or the display panel of the phone?

My new iPhone 13 unfortunately wears out around 6.5 feet from top to bottom. This causes the phone to have a mark at the bottom and a slight flattening towards the bottom corner. Could this cause any problems with my phone? Or can there be any problem in the internal mechanisms of the phone due to falling from above? This happened about 12-14 hours ago and so far I have not faced any problem

iPhone 13, iOS 16

Posted on Aug 10, 2023 12:04 AM

Reply
1 reply

Aug 10, 2023 12:40 AM in response to Juborush

In the unfortunate event that a new iPhone 13 is accidentally dropped from a height of approximately 6.5 feet, the resulting condition of the iPhone will be influenced by a multitude of factors. The outcome hinges on variables such as the nature of the surface upon which it lands—whether it is hard or soft, or if it happens to be water. Another significant determinant is the manner in which the iPhone was dropped—whether it was a result of forceful impact or an accidental slip from one's grasp. Additionally, the specific point of impact plays a pivotal role—whether it falls squarely on its edges or lands with the screen face down.


The interaction of these factors converges to determine the extent of potential damage. A hard landing surface, for instance, might result in greater structural harm than a softer one, which could potentially absorb some of the impact. Similarly, if the iPhone lands in water, the outcome could vary based on the device's water resistance and the duration of exposure.


Furthermore, the manner of dropping the iPhone is crucial. A forceful drop might induce more severe internal and external harm compared to a less intense, accidental slip. Moreover, whether the impact is absorbed by the edges or the screen face could influence the distribution of damage.


In summary, the aftermath of an accidental drop from around 6.5 feet height can't be generalized, as it's contingent on a complex interplay of various elements. Each factor contributes to shaping the condition of the iPhone, underscoring the importance of these considerations in assessing the potential outcome of such an incident.



Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple




My new iPhone was dropped from a height of around 6.5 feet, could there be a problem with the internal parts of the phone or the display panel of the phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.