You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hotspot problem

Good morning, I have this problem.

When my friend is connected to my iPad’s hotspot; i can’t connect and viceversa. This is pretty annoying and i would like to resolve that. is there a solution? Thanks.

( My friend has an Android and I have an iPhone and an iPad. )


Posted on Aug 10, 2023 1:36 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2023 1:39 AM

Please see the pic below to make it clearer that Hotspot is enabled by a Carrier on one SIM and not by the other Carrier in the same iPhone (Dual SIM).




Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi



Also, check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Ask the Carrier to change the SIM if nothing works.



3 replies
Question marked as Top-ranking reply

Aug 10, 2023 1:39 AM in response to Little_jerk57

Please see the pic below to make it clearer that Hotspot is enabled by a Carrier on one SIM and not by the other Carrier in the same iPhone (Dual SIM).




Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi



Also, check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Ask the Carrier to change the SIM if nothing works.



Hotspot problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.