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How can i solve "Apple ID is not active error" without calling apple support?

I am outside from apple service country and can't call to apple support.


iPhone 12 Pro Max

Posted on Aug 10, 2023 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2023 5:24 AM

If your Apple ID says it's inactive you need to reach out for support from Apple directly ->  Get Support


Nobody here can't help you, sorry, we are also users of Apple products & services like you. 

2 replies

Aug 10, 2023 4:15 AM in response to heinminthu

  1. Check Internet Connection:Ensure that you have a stable and active internet connection. Many Apple ID-related issues can arise from poor or no internet connectivity.
  2. Restart Your Device:Sometimes, a simple restart can help resolve temporary glitches. Restart your device (iPhone, iPad, Mac) and then try signing in to your Apple ID again.
  3. Update Software:Make sure your device's operating system (iOS, macOS) is up to date. Sometimes, outdated software can lead to unexpected errors.
  4. Reset Apple ID Password:If you suspect your password might be incorrect or forgotten, you can reset your Apple ID password using the "Forgot Apple ID or password" option on the sign-in screen.
  5. Verify Apple ID Status:Visit the official Apple ID website (appleid.apple.com) and try signing in. This can help you determine if the issue is specific to your device or if it's related to your Apple ID itself.
  6. Check Apple System Status:Apple sometimes experiences outages or issues with their services. Visit the Apple System Status website (support.apple.com/systemstatus) to see if there are any ongoing problems that might be affecting your Apple ID.
  7. Try Different Network:If possible, connect to a different Wi-Fi network or use cellular data to see if the issue persists. It's possible that the network you're currently connected to is causing the problem.
  8. Sign Out and Sign In Again:Sign out of your Apple ID on your device and then sign in again. This can help refresh the connection between your device and Apple's servers.
  9. Check Date and Time Settings:Incorrect date and time settings can cause issues with Apple ID authentication. Ensure that your device's date and time settings are accurate.
  10. Disable VPN or Proxy:If you're using a VPN or proxy connection, try disabling it and then attempt to sign in to your Apple ID.
  11. Review Two-Factor Authentication (2FA):If you have 2FA enabled, ensure that you're entering the correct verification code when prompted.
  12. Contact Apple Support via Online Channels:If none of the above steps work, you can reach out to Apple Support through their online channels like chat or email. While you mentioned not wanting to call, these online options can still provide assistance without a phone call.

Remember that Apple's support resources are designed to help you in situations like this. If the issue persists, it might be worth considering reaching out to them, even if it's not through a phone call.

How can i solve "Apple ID is not active error" without calling apple support?

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