iphone and itunes

My Itunes will only play 3 songs over and over

iPhone 4s, iOS 9

Posted on Aug 10, 2023 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2023 1:43 PM

Hi B2354,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Do you have more than 3 songs on your device?
  2. Are you playing a playlist? If yes, do you have more than 3 songs on your playlist?


If you answer yes to both questions, please restart your device

Restarting your device is a great first step to troubleshoot an issue.

Restart your iPhone - Apple Support


Next, please check for a software update and make sure that you are running the latest version of iOS that is compatible with your device.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone or iPad - Apple Support


If you need further assistance, please let us know if the songs are from the iTunes Store, Apple Music, or from a different source.




Take care!



1 reply
Question marked as Top-ranking reply

Aug 11, 2023 1:43 PM in response to B2354

Hi B2354,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Do you have more than 3 songs on your device?
  2. Are you playing a playlist? If yes, do you have more than 3 songs on your playlist?


If you answer yes to both questions, please restart your device

Restarting your device is a great first step to troubleshoot an issue.

Restart your iPhone - Apple Support


Next, please check for a software update and make sure that you are running the latest version of iOS that is compatible with your device.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch - Apple Support

Update your iPhone or iPad - Apple Support


If you need further assistance, please let us know if the songs are from the iTunes Store, Apple Music, or from a different source.




Take care!



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iphone and itunes

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