I’m still being charged for storage on my old phone that doesn’t work.

My credit card is being charged each month for storage on my old phone. The phone is broken and I can’t stop the iCloud charge.

iPhone 8 Plus

Posted on Aug 10, 2023 2:35 PM

Top-ranking reply

stedman1

Level 10

267,044 points

Posted on Aug 10, 2023 2:41 PM

Please see: Downgrade or cancel your iCloud+ plan - Apple Support

View in context

Similar questions

Can’t buy more iCloud data can’t backup my phone due to full iCloud. Trying to buy more storage and can’t. Pending wrong charge in my Bank of America and can’t cancel or remove the card
284 1
I want to change the payment method for the icloud storage back up for our phones. We have moved and I want to close the account that it is currenlty billed to. I want to change the payment method for the icloud storage back up for our phones. We have moved and I want to close the account that it is currenlty billed to.
145 1
How to prevent data loss due to unpaid iCloud subscription on iPhone? I kept getting what I thought was spam in my Gmail on my new IPhone. I am still not sure. It is saying my payment method needs to be updated, but one says I can get unlimited ICloud for $1.99 It was from some Design Studio so I deleted it. Was this real? It does look like my payment is not being accepted for my ICloud subscription and I will not be able to update till Sunday February 8th, 2026. I do not want to lose data as I am school counselor and I have my kids data on there. Is there a way to delay it being erased or set up a future payment to avoid disruption? [Re-Titled by Moderator] Original Title: iCloud concern with subscription
382 6

2 replies

Top-ranking reply

stedman1

Level 10

267,044 points

Aug 10, 2023 2:41 PM in response to meloney147

Please see: Downgrade or cancel your iCloud+ plan - Apple Support

meloney147 Author

Level 1

4 points

Aug 10, 2023 2:38 PM in response to meloney147

How can I stop my card from being charged after the phone is no longer working.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m still being charged for storage on my old phone that doesn’t work.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up