Can't get HP ENVY 7640 All-In-One to work.

Changed network providers, now printer is not working. Show's that network is conneted


Posted on Aug 10, 2023 7:08 PM

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Question marked as Top-ranking reply

Posted on Aug 11, 2023 7:01 AM

Hi,


As Jack-19 mentioned, you should not need any additional apps or drivers when using an AirPrint printer.

This provided that all iPhones, iPads and Macs are connected to the same network (Wi-Fi router) as the printer.

About AirPrint - Apple Support


AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections, so you could choose to wire the printer by Ethernet cable to one of the LAN ports of the Wi-Fi router. Ethernet may be more stable, and this method could avoid some other problems related to a wireless printer connection. This could at least be used for a test.


Also, in case of difficulties with AirPrint device detection (if all settings are OK), you may want to try the following procedure in the described order (do not forget the router):

Power off the Wi-Fi router, the printer, any iPhones, iPads, Macs, and all other computers and devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two.

Power on all iPhones, IPads and Macs. Finally, power on all other computers and devices.

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6 replies
Question marked as Top-ranking reply

Aug 11, 2023 7:01 AM in response to Macquest101

Hi,


As Jack-19 mentioned, you should not need any additional apps or drivers when using an AirPrint printer.

This provided that all iPhones, iPads and Macs are connected to the same network (Wi-Fi router) as the printer.

About AirPrint - Apple Support


AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections, so you could choose to wire the printer by Ethernet cable to one of the LAN ports of the Wi-Fi router. Ethernet may be more stable, and this method could avoid some other problems related to a wireless printer connection. This could at least be used for a test.


Also, in case of difficulties with AirPrint device detection (if all settings are OK), you may want to try the following procedure in the described order (do not forget the router):

Power off the Wi-Fi router, the printer, any iPhones, iPads, Macs, and all other computers and devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two.

Power on all iPhones, IPads and Macs. Finally, power on all other computers and devices.

Aug 11, 2023 6:17 AM in response to Macquest101

Macquest101 Said:

"Can't get HP ENVY 7640 All-In-One to work.: Hello Jack-19, it does not show printers list, And I. get error when I try load drivers/software. it was working before I changed network.

———-


Remove, then Add Back the Network:

Does is work with any other device on this network? If it is not seems, then go back in to the printer’s setting > remove the network > add the network back.


If it connects to the same network, then all items should see it.

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Can't get HP ENVY 7640 All-In-One to work.

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