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A problem was detected with the TrueDepth camera

A problem was detected with the TrueDepth camera. Face ID has been disabled.

What will i do ?

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iPhone XS, iOS 16

Posted on Aug 11, 2023 1:47 AM

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Posted on Aug 11, 2023 4:05 AM

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair & Service - Apple Support

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A problem was detected with the TrueDepth camera

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