ok im looking on line and on my phone and i can not delete a credit card as it says i have a subscription i am not seeing one anywhere. can i get help

im trying to delete a credit card but it says i have subscriptions active im online and on my phone and see nothing to prevent me from closing my credit card

Posted on Aug 11, 2023 8:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2023 8:07 AM

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

👉 If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


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You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If your Apple Account balance is 'empty', Apple will charge your credit card / debit card on file.

 

See the following Apple articles:

Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support


Add a payment method to your Apple ID

Add a payment method to your Apple ID - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



2 replies
Question marked as Top-ranking reply

Aug 11, 2023 8:07 AM in response to sidsid75

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

👉 If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


-----

You can have a credit card / debit card on file and an Apple Account balance.

Your default payment method will be used first by Apple when you need to make a payment.  

If you have set your Apple Account balance as your default payment method and you have a CC / debit card, you pay from your default payment method.

If your Apple Account balance is 'empty', Apple will charge your credit card / debit card on file.

 

See the following Apple articles:

Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support


Add a payment method to your Apple ID

Add a payment method to your Apple ID - Apple Support


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



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ok im looking on line and on my phone and i can not delete a credit card as it says i have a subscription i am not seeing one anywhere. can i get help

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