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I have followed instructions to change my apple ID. For some reason the change isn't being made. Please help.

The need is to begin receiving notifications at a different email address as our current email provider ends service 8-14-23. We have used our email address as our apple ID. I am having problems in getting notifications switched to our new email address.

MacBook Pro 15″, macOS 13.5

Posted on Aug 11, 2023 8:11 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 7:14 AM

When I try to change my notification email I get this pop up. When I go to the laptop or phone there is no option there to change the notification email


17 replies

Nov 6, 2023 6:53 PM in response to CRMoz

I have the same problem. When I try to change or remove the email address listed under “Notification Email”, I get a pop up telling me I need to continue on one of my devices. I have tried this but when I access Apple ID on my iPhone I cannot find an option to change the Notification Email at all. Any ideas?

Dec 1, 2023 8:16 PM in response to bronterock

Where is that elusive "edit" button or whatever it's called? In the "Sign-in and Security" section, the word "edit" appears nowhere on the page. Also, your documentation says there should be a field for "notification email" or "rescue email". Nowhere to be found.


Where can I find up-to-date information that matches appleid.apple.com?

Aug 11, 2023 1:41 PM in response to bronterock

Are you doing it this way?


Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


1. Go to https://appleid.apple.com and sign in.

2. In the Sign-In and Security section, choose Apple ID.

3. Enter the email address that you want to use as your Apple ID.

4. Choose Change Apple ID.

5. If you changed your Apple ID to a third-party email address, check your email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support

6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID. --> What to do after you change your Apple ID or password - Apple Support


For more details, read the document: "Change your Apple ID" --> Change your Apple ID - Apple Support


To change a notification email address:

On the https://appleid.apple.com/account/manage page, scroll down to the security section. Then, click the edit option. When you do, you will see an option for the notification email.



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I have followed instructions to change my apple ID. For some reason the change isn't being made. Please help.

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