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Unable to use touch home button
iPhone 6 Plus, iOS 12
I received this when the phone turns on and the touch does not work. I have gone through all the steps provided and it does not help to fix the issue. Everything else on the phone works fine, no cracked screen either.
Hello Brghtskn4u,
We can see from the photo that you are receiving a notification about Touch ID not working on your iPhone 6 Plus. Does this notification pop up when trying to use Touch ID, or does it pop up at random?
If you haven't already, we recommend working through the steps in the following support article, which include a link to contact Apple Support directly: If Touch ID isn't working on your iPhone or iPad - Apple Support
Take care.
Brghtskn4uX, Since Touch ID still isn't working as expected after following the previous troubleshooting steps, we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!
Yes
Touch ID issue notification text iPhone
