AirPrint stopped working on iPhone

I’ve tried printing several things from my iPhone to my Canon printer. I have always been able and to do it before. All of a sudden it’s saying “No Air Print Printers Found”. I’ve read several things, including, make sure that you are on the same Wi-Fi as your printer, and try restarting your modem and/or printer. Well, I have someone in the same house, with the exact same phone (iPhone 13), is on the exact same Wi-Fi network, and can print to the printer just fine. It has to do some thing with my phone or the settings. Oh, and I can print from my iPad the exact same document without issue. What’s wrong with my phone. Suggestions?


[Re-Titled by Moderator]

Posted on Aug 11, 2023 2:19 PM

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Posted on May 29, 2024 7:20 AM

Go to settings, security, vpn and turn to off. You may have two that need to be turned off (one personal). Then click on the (i) for Norton or the program that is supplying your vpn and turn off CONNECT ON DEMAND. Done! I can print from my phone again! I saw this info from someone else in the community. A big thank you to them!!!!!

92 replies

Mar 4, 2024 11:39 PM in response to 123redli

Same here - my old printer worked using AirPrint before the apple IOS 17 update and because it was old on on its last legs I decided to just purchase a new one thinking that would fix the problem. No go I have just finished the setup of my new brother printer done all updates as suggested and the AirPrint still doesn’t work - the printer appears and then can’t find printer / won’t connect. This is clearly a problem that Apple needs to fix ASAP. It’s ridiculous that I cannot use AirPrint. APPLE FIX THE BUG PLEASE!

Apr 10, 2024 9:32 AM in response to dj3183

Apple has done it again ... maybe not just Canon Printers ... ?could be other mfgrs? - Apple will know [but probably not, read on] ... spent hours over the last 2 days working with Canon and Apple .. [Case ID: 102270926321] .... can print from MacBook Pro but not iPhone or iPad ... so i believe Apple owns this problem. seems like based on information in this trail this is a recurring issue. Apple please write a script to test this specific issue before rolling out any future update .... be a world class company!

Apr 16, 2024 6:45 PM in response to dj3183

So I have the same problem suddenly my iPhone 11 and my iPad is not connecting to my HP printer. So I bought a new printer and it still doesn’t work. Any new updates since April 16, 2024 on this issue. It is really frustrating because I need to print some important stuff now I can’t. I am tired of spending hours trying to figure this out. Please help!

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AirPrint stopped working on iPhone

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