AirPrint stopped working on iPhone

I’ve tried printing several things from my iPhone to my Canon printer. I have always been able and to do it before. All of a sudden it’s saying “No Air Print Printers Found”. I’ve read several things, including, make sure that you are on the same Wi-Fi as your printer, and try restarting your modem and/or printer. Well, I have someone in the same house, with the exact same phone (iPhone 13), is on the exact same Wi-Fi network, and can print to the printer just fine. It has to do some thing with my phone or the settings. Oh, and I can print from my iPad the exact same document without issue. What’s wrong with my phone. Suggestions?


[Re-Titled by Moderator]

Posted on Aug 11, 2023 2:19 PM

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Posted on May 29, 2024 7:20 AM

Go to settings, security, vpn and turn to off. You may have two that need to be turned off (one personal). Then click on the (i) for Norton or the program that is supplying your vpn and turn off CONNECT ON DEMAND. Done! I can print from my phone again! I saw this info from someone else in the community. A big thank you to them!!!!!

92 replies

Aug 11, 2023 5:14 PM in response to Jan Hedlund

As I mentioned, it has nothing to do with the printer, the router, or the modem. it has EVERYTHING to do with my phone. All devices (my phone, my iPad, her phone and the printer) were all on the exact same network. Here’s why I suspect it is my phone. I was able to print from my mini iPad just fine. My GF has the same phone as me and also was able to print just fine. As such, it has to have something to do with my phone.

Dec 7, 2023 3:30 PM in response to Frustratedstill2

I have the same problem with both iphones - 12pro with latest updates. Dell printer - several years olded - works fine. Cannon MF264dw will not print from phones. It shows up in the list but when you select it goes to "No Printer Selected". Both MacBooks work fine as well as my Windows and Linux machines. Sometimes the Cannon gets confused when I am using VMware - Windows instance on the Macbook and print from the Windows instance. I have to power down the Cannon to get it to work. Never an issue with the Dell.

Dec 22, 2023 5:43 PM in response to Jan Hedlund

I went through the power cycling for all devices as mentioned above. I can’t get my Canon MF260 to print from my iPhone anymore. The iPhone identifies it in the printer selection screen but when it switches back to the print screen it says no printers found. It worked fine through several moves and changes of phones and ISPs. I downloaded the Canon app to my phone and it prints from that, but not from my email or the Acrobat app. canon’s app is terrible—it doesn’t print comments on pdfs, which I need. Help! Thanks!

Jan 8, 2024 6:24 AM in response to dj3183

Hello all! Just updated our iPhones. Again. And the air print still does not connect to our Canon printer. It does however, connect to my son‘s iPad. So! If your phones still aren’t connecting to your printers, try your iPads if you have them. Still super inconvenient and annoying, but better than nothing. Please, Apple! Please fix this soon.

Feb 14, 2024 7:03 AM in response to mayr71

I have the same problem as everyone else on this Apple community board.

seems like what we all have in common is the fact that we all updated, per Apple’s instructions, to the newest update iso 17. Something….

Now Apple must correct this inconvenience.

I look forward to finding a new Apple update very soon!

Apple, you’ve taken a step backwards in the quality and reliability realm…….

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AirPrint stopped working on iPhone

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